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Privacy
Notice




“Aguagente, S.A.P.I. de C.V.” (The Company) with address at Priv 5 de Mayo 1884 int 2, Col. Agua Blanca Sur, Zapopan, Jalisco CP 45235 is responsible for collecting your personal data, the use and treatment given to them and their protection.

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Person in charge of
processing personal data

The person in charge of processing your personal data on behalf of The Company will be Lic. Celia Leticia Zambrano Ambrosio, Director of Social Responsibility and Communications, telephone (33) 2916 8530 and email letty@aguagente.com

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Purposes of
data processing


AGUAGENTE, requires your personal data to:

  • Verify, confirm and corroborate your identity.
  • Assign and send you a personalized username and password to be able to enter the “Aguagente” App.
  • The fulfillment of the contractual relationship derived from the request or contracting our products or services.
  • Manage, operate and monitor the services and products requested or contracted with us.

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Personal Data subject to be handled
by AGUAGENTE

For the fulfillment of the previously established purposes, AGUAGENTE handles and requires the following Personal Data:

  • Full name.
  • Email.
  • Telephone.
  • Address.


The personal data you provide may be shared with its employees, managers, commission agents, promoters, sales agents, partners and other clients who participate in promotions and offers of the products and services of AGUAGENTE, with the aim of:

  • Corroborate your identity and provide you with a user name and password access to enter the investors section of our website.
  • Likewise, AGUAGENTE may share the personal information collected, with Third Parties outside the company, solely for the purpose of managing the collection of debts, or the recovery of past due portfolio.
  • Sending offers, promotions and advertising of our products and services.
  • Prepare customer profiles to offer products and services related to the activities of The Company.
  • Preparation of surveys.

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Means to exercise the Rights of Access,
Rectification,
Cancellation and Opposition (ARCO)
with AGUAGENTE

We inform you through this document that you can access, rectify, cancel or oppose the processing of your personal data, as well as oppose or limit its transfer, treatment or disclosure, including the revocation of any prior consent by submitting your request by means of a written notice, electronic or telephone sent to the Manager. The Company will notify the Owner of any changes to this privacy notice through its website.


* The Spanish version of this Privacy Notice takes legal precedence.

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